[Date of Establishment : June 15, 2007]
[Application : June 15, 2007]
¡ØCustom House Corporation's internet shopping
mall follows the Privacy Policy Statement.
Custom House Corporation Privacy Policy
Statement
1. Purpose of the Privacy Policy Statement
Custom House Corporation (http://ainai.com) ('our company' from
now on) attaches great importance to the privacy policy and try
our best to protect the user's privacy offered while using our company
shopping mall.
2. Observance of the Privacy Policy
Statement
Our company follows the Telecommunication Secrecy Policy, Electronic
Communication Business Policy, Laws on Telecommunication Usage Promotion
and Information Protection, Electronic Commerce Customer Protection
Policy, standard agreement regulated by the Fair Trade Commission,
and the guides on the Privacy Protection. Our company notifies on
how the private information is used and what we do to protect personal
information through the Privacy Policy Statement.
3. Modification and Inauguration of the Privacy Policy Statement
Our company's Privacy Policy Statement can be modified any time
for such reasons as modifications in the government's laws or guides
and modifications in our company's internal policies; We set the
formalities necessary for the continuing improvement of the Privacy
Policy Statement. In the event of modifying the Privacy Policy Statement,
our company will notify our users on the version number, modification
date and modified matters through our company home page's notice
board in an easily understood form seven days before the application
of modification.
Our company's Privacy Policy Statement's contents are as following:
A. Agreement for collection of personal information
B. Purpose of usage and collection of personal information
C. Protection Policy for children under age of 14
D. Period of usage and possession of the personal information our
company has collected
E. Sharing and providing the personal information our company has
collected
F. Matters regarding the customer's own personal information control
(viewing, revising, deleting, etc¡¦)
G. Technical and Control measures regarding the personal information
H. Matters regarding reflection opinion regarding the personal information
and resolving problem
I. Matters regarding the Juvenile Information Protection
J. Our company's personal information manager and the person in
charge's name and contact information
4. Contents of the Privacy Policy
Statement
A. Agreement for collection of personal information
Our company provides the process of clicking either [agree] button
or [disagree] button regarding our company's Privacy Policy Statement
or Terms of Agreement and if the [agree] button is clicked, we see
this as an agreement to the collection of personal information.
B. Purpose of usage and collection of personal information
"Personal Information" is information regarding live
person including name and social security number which enables to
identify (includes concerning information that may not be possible
to identify a specified person on its own but enables to by combining
with other information).
Customer's personal information is a absolute necessary information
to enhance convenient shopping experience for our company internet
shopping mall users. Information collected under this purpose will
not be shared without user agreement in advance and collected information
is used as following:
(1) It is used by our company for the guidance regarding the events
for users or news on release of new products. E-mails are sent out
to the e-mail address users have submitted when registering with
our company internet shopping mall. Also it is used to customers
who are unable to reach through direct ways such as telephone or
other.
(2) It is free to register with our company internet shopping mall.
When the user wants to use the boards in our company internet shopping
mall, member registration is necessary. Registering as a member
to use such service is free.
(3) Each purpose of collection for information collected is as
following:
- Name, Social Security Number, ID, password: Personal Identifying
necessary for the usage of shopping mall, confirming the true name
through personal credit evaluation organization, offering of age
limited service.
- E-mail address, telephone number (home and mobile phone number
included), address: These are necessary information for accurate
shipping and quick communication for the products user has ordered.
In the case of E-mail address, it is a secondary communication method
used for guidance for different products and when a direct communication
is difficult.
- Name of the parents (legal representative), Social Security Number,
E-mail address, telephone number : When a child under age of 14
registers, it is necessary to confirm the agreement of the legal
representative and also to confirm and identify the legal representative.
C. Protection Policy for children under age of 14
- In Case of a child under the age of 14's registration, company
will discontinue the membership without notification. However, when
the agreement of legal representative (parents, guardian, or any
person chosen by law) is received, our company will request the
legal representative's personal information and only after the confirmation
the membership will be valid.
D. Period of usage and possession of the personal information our
company has collected
While the customer remains as our company's member and uses the
service provided by us the customer's personal information will
be held and used to provide service.
In the case of discontinuing of membership by the customer's request,
it is possible the information will be kept for one year as material.
Also if it is necessary to be kept by the Customer Protection Policy
or regarding laws of Electronic Commerce, it will be kept for the
period of time set by the relevant policy. In this case, our company
will use kept information for the purpose of custody and the period
of custody will be as following:
- Document regarding the contract or cancellation of contract :
5 years
- Document regarding the payment or supplying of goods : 5 years
- Document regarding the customer's problem or dispute : 3 years
E. Sharing and providing the personal information our company has
collected
Company will only use the user's personal information in the range
notified in the "B. Purpose of usage and collection of personal
information" and the user's personal information will not be
exhibited in public or used outside of the range without the user's
permission in advance. However, following cases are exceptional:
- In case of user has agreed in advance for the public exhibit
- In case it is necessary for accounting fee following the providing
service
- When the Terms of Agreements or other member service agreement
or operation principle notified on the Custom House Corporation
Website Shopping mall (http://ainai.com) has been violated
- Mental and/or physical damage was applied to a third person by
using our company service and public exhibit of the personal information
is necessary to follow legal act.
- Any other cases decided necessary by law in favorable sense
(example: In the process or relevant law, it is requested by government
or investigation organization)
- When it is provided to a specialty business to process customer's
problem or questions from the usage of service.
F. Matters regarding the customer's own personal information control
(viewing, revising, deleting, etc¡¦)
Customer can always check, revise one's registered personal information
and request to cancel the membership through our company homepage.
To view or revise one's information, it is possible by Log-in with
ID and password and except for the ID, Social Security Number and
the name, everything can be corrected. To cancel the membership,
choose "cancel membership" in our company homepage and
after our company's confirmation it will be terminated.
G. Technical and Control measures regarding the personal information
Our company seeks the following measures to secure security of
loss, theft, leak, forgery or damage of personal information. Customer's
personal information is strongly protected by password. Password
for our company website shopping mall's member ID is only known
by oneself and checking or correcting personal information is only
possible by oneself who knows the password. Therefore, user should
not share one's password with anyone else. For this matter, we suggest
user to Log-Out and terminate the web browser when finished using
the PC. Especially when sharing one's PC with other person or uses
in a public place (company, school, library, internet game shop
and etc¡¦) this step is more than necessary to protect one's personal
information from other people.
Our company tries our best to stop the member's personal information
from leaking or damaging by hacking or computer virus. We back-up
all the information frequently to prepare from damaging of personal
information and use security program to prevent user's personal
information from leaking of damaging, and by encrypted communication
we securely transfer personal information on network. Also we have
anti-hacking system to control illegal hacking from outside and
try our best to equip ourselves with any possible security system
to secure system security.
Our company limits personal information handling manager, who are
educated in Custom House internet shopping mall's Privacy Policy,
and separate password, which is updated regularly, is given.
However, our company does not hold responsibility for personal information
(ID, password, Social Security Number) leakage problem caused by
user's negligence or problem of internet.
H. Matters regarding reflection opinion regarding the personal
information and resolving problem
Our company observes user's opinion regarding the Privacy Policy
Statement and provides every method and process to process any problem.
Customers can refer to the "Our company's personal information
manager and the person in charge's name and contact information"
below to report any dissatisfaction by phone or mail and our company
will give sufficient and prompt reply to user's report.
Or reporting to following organization ran and established by government:
- Korea Information Security Agency (http://www.cyberprivacy.or.kr,
tel: 1336)
- Privacy Dispute Committee (http://www.kopico.or.kr, tel: 1336)
- E-Privacy Mark Committee (http://www.privacymark.or.kr, tel: 02-580-0533)
- Police (http://www.police.go.kr)
I. Matters regarding the Juvenile Information Protection
By the current constitution, children under the age of 14 must
have agreement from legal representative and sufficiently understand
the purpose of usage and collection of personal information before
sending the personal information to other person through internet.
Therefore, our company explains through the terms of service and
agreement and asks for the legal representative's agreement in case
of registration. Our company confirms the agreement of legal representative
by telephone, fax or other communication method. The collected name,
Social Security Number, E-mail address and telephone number of the
child's parents (legal representative) will only be used to confirm
agreement and identify the parents (legal representative). Parents
(legal representative) of child under age of 14 may request to view,
correct or delete the child's personal information and when such
request has been submitted, it will be followed by our company immediately.
J. Our company's personal information manager and the person in
charge's name and contact information
Our company tries our best to have you use great service securely.
Personal Information Security Manager will hold the responsibility
if any opposing problem has occurred in protecting personal information.
Responsibility for securing the password for ID relating the user's
personal information lies with the user. Our company never asks
the user regarding the password in any way so please be careful
not to leak your password to any other person. Especially pay extra
attention to security when you are connected to internet in public
place. Our company has a Personal Information Security Manager who
will observe opinions regarding personal information and resolve
dispute and the contact information is as following:
[ Responsible person for the Personal
Information]
Name : Kyoung-Suk, Baek
Belonging / Position : Representative Director
[Personal Information
Security Manager]
Name : Hye-Mi, Hwang
Belonging / Position : Control Team / Manager
Telephone number : 82-2-2693-2611
Fax : 82-2-2601-0679
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